General Terms and Conditions (GTC) of PodExpress.ae/ Dubandi-FZCO
1. Scope
These General Terms and Conditions (GTC) apply to all contracts between PodExpress.ae / Dubandi-FZCO (hereinafter referred to as "Lessor") and its customers (hereinafter referred to as "Lessee") for the rental of audio and video equipment for podcast production in the United Arab Emirates (UAE). Delivery and collection are carried out by an assigned courier service.
2. Conclusion of Contract
2.1. The Lessee's order is considered a binding offer. The contract is concluded as soon as the Lessor confirms the order in writing or electronically and a deposit has been made.
2.2. The Lessor reserves the right to refuse orders without stating any reasons.
3. Rental Object and Rental Period
3.1. The rental object includes the audio and video equipment listed in the order as well as any accessories.
3.2. The rental period begins with the delivery of the equipment to the Lessee and ends with the collection by the courier service. An extension of the rental period is only possible with prior agreement and at least 60 minutes before the planned end of the rental period.
4. Delivery and Collection
4.1. Delivery and collection are carried out by an assigned courier service to the address specified by the Lessee.
4.2. The Lessee must ensure that an authorized person is present at the agreed time.
4.3. If collection cannot take place at the agreed time, additional costs may apply.
5. Use and Duty of Care
5.1. The Lessee is obliged to use the equipment properly and handle it with care.
5.2. Passing on the equipment to third parties without the Lessor’s consent is not permitted.
5.3. The Lessee is liable for any damage caused by improper use or negligence.
6. Liability and Insurance
6.1. The Lessee is liable for loss, theft, or damage to the rental object during the rental period.
6.2. The Lessor is not liable for any damage caused by the use of the rental object.
7. Prices and Payment
7.1. The rental prices can be viewed on the Lessor's website or in the offer.
7.2. Payment must be made before delivery via credit card (Stripe), PayPal, or other payment methods listed on the website.
7.3. The Lessee can choose to pay 50% of the rental price as a deposit, with the remaining amount due upon delivery by the courier service, or pay the full rental price in advance.
7.4. If the rental period is extended, the additional cost must be paid directly upon collection of the equipment by the courier service.
8. Cancellation and Return
8.1. A cancellation is free of charge up to 3 hours before the scheduled delivery time.
8.2. In case of a later cancellation, a fee of up to 50% of the rental price may be charged.
8.3. The return of the equipment is exclusively handled by the assigned courier service.
9. Data Protection
9.1. The Lessor processes the Lessee's personal data only in accordance with the applicable data protection laws of the UAE.
9.2. The data is used exclusively for processing the rental contract and improving service quality.
10. Final Provisions
10.1. The law of the United Arab Emirates applies.
10.2. The place of jurisdiction for all disputes arising from this contract is Dubai.
10.3. If any provision of these GTC is or becomes invalid, the validity of the remaining provisions remains unaffected.
These GTC are valid from 01.02.2025 and may be changed at any time by the Lessor. The current version is available on the PodExpress.ae website.
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